#124 ✓resolved
Zimmer Canada

Bug Reported : 157

Reported by Zimmer Canada | October 26th, 2015 @ 05:56 AM

Reporting Domain zone.opskwan.com

User 1148 : Zone Surgical Kits : zonesurgicalkits@zimmer.com

USER_AGENT Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.80 Safari/537.36

Steps Taken 1) sales rep trying to send pdf. as booking request . email not going through |

2) trying to print pdf package

Expected Result 1) reps getting same error message while sending booking request .

2)open pdf. package to print

Actual Result Error Message (TCPDF ERROR: Can't open image file: /vol/opskwan/shared/vendors/tcpdf/cache/mska_393224ecef67a3dfeefe335c503d8220)

Link to Admin http://admin.opskwan.com/tickets/view/157

Comments and changes to this ticket

  • OpsKwan

    OpsKwan October 26th, 2015 @ 09:30 AM

    • State changed from “new” to “resolved”
    • Assigned user changed from “Mike Bates” to “OpsKwan”

    PDFs are working again, permissions were not set correctly on the cache folder.

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This Lighthouse Project covers the suite of 3 OpsKwan apps:
[yourcompany].opskwan.com
[yourdistributor].opskwan.com (including the mobile version)
[yourhospital].opskwan.com

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