#61 ✓resolved
Zimmer Canada

Bug Reported : 94

Reported by Zimmer Canada | June 6th, 2014 @ 05:44 PM

Reporting Domain zimcan.opskwan.com

User 1241 : Joel Holman : joel.holman@zimmer.com

USER_AGENT Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0)

Steps Taken Tried to run a procedure report from Jan 1 to May 31 for either PB or OW

Expected Result results page

Actual Result blank page

Link to Admin http://admin.opskwan.com/tickets/view/94

Comments and changes to this ticket

  • OpsKwan

    OpsKwan June 20th, 2014 @ 04:47 PM

    • State changed from “new” to “open”
    • Assigned user cleared.

    It looks like this issue is being caused by a timeout from Amazons Elastic Load Balancer. I ticket has been opened with Amazon to get the timeout increased, this ticket will be marked as resolved once that is done.

  • OpsKwan

    OpsKwan July 30th, 2014 @ 10:33 AM

    • State changed from “open” to “resolved”

    Amazon has added a timeout option to the load balancer, the timeout is now set to 5 minutes

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New-ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป

This Lighthouse Project covers the suite of 3 OpsKwan apps:
[yourcompany].opskwan.com
[yourdistributor].opskwan.com (including the mobile version)
[yourhospital].opskwan.com

Shared Ticket Bins

People watching this ticket

Tags

Pages