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Bug Reported : 94

#61

Reporting Domain zimcan.opskwan.com

User 1241 : Joel Holman : joel.holman@zimmer.com

USER_AGENT Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0)

Steps Taken Tried to run a procedure report from Jan 1 to May 31 for either PB or OW

Expected Result results page

Actual Result blank page

Link to Admin http://admin.opskwan.com/tickets/view/94

Reported by Zimmer Canada · June 6th, 2014 @ 05:44 PM

State: resolved
Milestone: none
Assigned to: nobody

Activity

  1. OpsKwan
    OpsKwan
    • State changed from new to open
    • Assigned user cleared.

    It looks like this issue is being caused by a timeout from Amazons Elastic Load Balancer. I ticket has been opened with Amazon to get the timeout increased, this ticket will be marked as resolved once that is done.

    June 20th, 2014 @ 04:47 PM

  2. OpsKwan
    OpsKwan
    • State changed from open to resolved

    Amazon has added a timeout option to the load balancer, the timeout is now set to 5 minutes

    July 30th, 2014 @ 10:33 AM

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