Bug Reported : 94
Reported by Zimmer Canada | June 6th, 2014 @ 05:44 PM
Reporting Domain zimcan.opskwan.com
User 1241 : Joel Holman : joel.holman@zimmer.com
USER_AGENT Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0)
Steps Taken Tried to run a procedure report from Jan 1 to May 31 for either PB or OW
Expected Result results page
Actual Result blank page
Link to Admin http://admin.opskwan.com/tickets/view/94
Comments and changes to this ticket
-
OpsKwan June 20th, 2014 @ 04:47 PM
- State changed from “new” to “open”
- Assigned user cleared.
It looks like this issue is being caused by a timeout from Amazons Elastic Load Balancer. I ticket has been opened with Amazon to get the timeout increased, this ticket will be marked as resolved once that is done.
-
OpsKwan July 30th, 2014 @ 10:33 AM
- State changed from “open” to “resolved”
Amazon has added a timeout option to the load balancer, the timeout is now set to 5 minutes
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This Lighthouse Project covers the suite of 3 OpsKwan apps:
[yourcompany].opskwan.com
[yourdistributor].opskwan.com (including the mobile version)
[yourhospital].opskwan.com
Mike Bates
OpsKwan
Zimmer Canada