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Bug Reported : 88

#55

Reporting Domain orthowest.opskwan.com

User 191 : Tiffany Allison : tiffany.allison@zimmer.com

USER_AGENT Mozilla/5.0 (Windows NT 6.1; Trident/7.0; rv:11.0) like Gecko

Steps Taken tried to print a package

Expected Result a package to be printed

Actual Result error occurred....this is happening every time I try to print a package that contains the PFJ...the bug gets fixed for each package but then happens again the next time..can it be fixed properly this time please

Link to Admin http://admin.opskwan.com/tickets/view/88

Reported by Zimmer Canada · May 28th, 2014 @ 01:03 PM

State: open
Milestone: none
Assigned to: nobody

Activity

  1. OpsKwan
    OpsKwan
    • State changed from new to open
    • Assigned user cleared.

    "Image Manager : Logs.odt" : Lists out all the Logs related to the Image Manager

    "Image Manager : Sets with no Images.odt" : Lists out all the Sets that have no images in Image Manager (nb this is a list of the Sets that are in the Image Manager with no Camera Icon)

    "Library Files missing on AWS.odt" : List of all everything in the Library that doesn't have a file to download in AWS storage

    "Set Image Files missing on AWS.odt" : List of all Image Manager files that are in the Library but have at least one file missing in AWS storage

    June 2nd, 2014 @ 01:11 PM

  2. OpsKwan
    OpsKwan

    PDF Package is not working as there are missiong images. I have created some admin reports that pull together a lot inf information on the Library and Image Manager. They are all in the shared dropbox folder -> Shared Orthowest and MikeB/55-bug-reported-88/

    "Set Image Files missing on AWS.odt" is the most relevant here. For anything listed in the PDFs section, the image can be generated again by going through the Tag Image feature. You do not have to edit any of the Tags, just go to Preview then Save Image.
    This will regenerate the pdf image used in the pdf package.

    A New Feature request has been created to add "Re Generate" options to the Image Manager to make this process easier and allow you to regererate for thumbs and pdfs.

    Missing Originals will have to be deleted from the Image Manager (Delete in the popup options) then replaced by adding a new image.

    June 2nd, 2014 @ 01:20 PM

  3. OpsKwan
    OpsKwan

    To help track why images are missing, an extra Log level has been added to track any files that are added or deleted from the Image Server.

    Please update this ticket with any sets you notice that have images that go missing in the future (not sets that already have images missing as outlined in Set Image Files missing on AWS.odt )

    June 19th, 2014 @ 02:51 PM

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