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Bug Reported : 76

#43

Reporting Domain orthowest.opskwan.com

User 191 : Tiffany Allison : tiffany.allison@zimmer.com

USER_AGENT Mozilla/5.0 (Windows NT 6.1; Trident/7.0; rv:11.0) like Gecko

Steps Taken tried to print out package for procedure 2014042836

Expected Result to view and print package

Actual Result error report TCPDF error, tib wedge image cannot be found?

Link to Admin http://admin.opskwan.com/tickets/view/76

Reported by Zimmer Canada · April 29th, 2014 @ 11:08 AM

State: resolved
Milestone: none
Assigned to: nobody

Activity

  1. OpsKwan
    OpsKwan
    • State changed from new to resolved
    • Assigned user cleared.

    To fix this issue in the future

    • In Image Manager find the Set, then open the Tag feature for affected image.
    • Click the "Preview" button
    • Click the "Save Image" button

    This will generate the pdf version of the image again and save it to the image server.

    What was wrong

    The PDF image did not exist, when opening this page http://orthowest.opskwan.com/set_images/edit/3276 only the Original and Thumbnail image were displayed.

    April 30th, 2014 @ 06:59 PM

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